Refund Policy

We want you to be completely satisfied with your purchase from Dalthamman.com. If something isn’t right, we’re here to help.

Eligibility for Refunds

• Damaged or defective products
• Incorrect items (wrong product, size, or quantity)
• Undelivered orders beyond the expected timeframe

Note: Refunds are not applicable for opened snack items, worn jewellery, or custom/personalized orders.

Return Window

Refund requests must be initiated within 7 days of delivery.

How to Request a Refund

1. Email us at support@dalthamman.com with your order ID and reason.
2. Attach clear photos (if applicable).
3. We’ll respond within 2 business days.

Refund Process

Once approved, refunds are processed to your original payment method within 5–7 business days. You’ll receive a confirmation email once initiated.

Return Shipping

If a return is required, we’ll provide instructions. Return shipping is free for defective or incorrect items.

Important Notes

• We reserve the right to decline refund requests that don’t meet the criteria.
• All refunds are subject to verification and quality checks.